Shipping
At Appliance Hut, we are committed to providing you with fast and reliable shipping services. By partnering with a selection of reputable third-party courier services, we ensure that your orders are delivered safely and on time.
1. Choice of Courier
We intelligently match the most suitable third-party courier service based on the customer's location and order specifics, aiming for the most efficient delivery service.
2. Estimated Arrival Time
Shipping Estimates: The estimated arrival time for all orders will be provided at the time of ordering. Please note that this is an estimate, and actual delivery times may vary due to the operational efficiency of the courier service and geographical location.
3. Shipping Promise
We guarantee to process and ship your order within 1 to 2 business days after payment confirmation. Standard shipping times are typically between 2 to 8 days, although delivery to remote areas may take longer.
4. Shipping and Delivery Policy
Our website automatically calculates shipping fees based on the details of your order and the delivery address. In specific cases, such as for oversized products or deliveries to remote areas, additional shipping fees may apply.
Additional Fees Notice: For orders that may incur additional shipping fees, we advise you to contact our customer service team for confirmation before placing your order. Failure to confirm in advance may lead to order processing delays or additional fees.
5. Oversized Products Policy
Any product with its longest side exceeding 105CM or actual weight over 22kg is considered an oversized product. Orders for such products may require special arrangements and are not eligible for standard return policies.
6. Remote Area Delivery Restrictions
Our delivery service covers many areas and postcodes, but certain specific postcodes may face delivery restrictions or additional fees (including but not limited to): NT 0800-0999; NSW 2641, 2717, 2831, 2898, 2899; QLD 4184, 4421, 4450-4499, 4680, 4700-4805, 9920-9959, 4806 4899, 4900-4999, 9960-9999; SA 5701; WA 6055, 6215-6699, 6700-6799; TAS 7151.
7. No-Delivery Zones for Specific Postcodes
The following postcode areas may not be within our delivery range: 885, 2222, 2449, 2818, 2827, 2829, 2836, 2839, 2874, 2898, 3724, 4477, 4490, 4626, 4822, 4871, 4875, 6044, 6209, 6224, 6290, 6442, 6536, 6562, 6707, 6713, 6725, 6728, 6743, 6751, 6753, 6754, 7255, 7256, 7258, 7260.
Our goal is to provide you with a hassle-free shopping experience, ensuring that your order is delivered on time and safely. If you have any questions about our shipping policy or need further assistance, please do not hesitate to contact our customer service team at customer_service@appliancehub.com.au.